Otvorené nové pracovné pozície pre Google
Napísal Eva Kapičáková   
Sobota, 26 Jún 2010 11:15

Spoločnosť Google hľadá nových kolegov do pobočky v Dubline s rodným jazykom českým a slovenským. Ak máte ukončenú vysokú školu, dobrú znalosť anglického jazyka, prípadne aj iných jazykov, predchádzajúce pracovné skúsenosti zo zahraničia (môže byť aj stáž) a záujem pracovať pre svetovú jedničku v oblasti online marketingu - s dobre známym veľmi príjemným pracovným prostredím a skvelými ľudmi - tak práve toto môže byť skvelá príležitosť pre vás.

V prípade záujmu, svoje štrukturované CV (v anglickom jazyku) zašlite na email Táto adresa je chránená pred robotmi nevyžiadanej pošty. Ak ju chcete vidieť, musíte mať povolený JavaScript. . Do predmetu správy prosím napíšte “Google_Dublin_Meno_Priezvisko” kandidáta. CV bude následne spracované a posúdené priamo náborovým oddelením spoločnosti Google. Pre viac detailov o podmienkach a náplni práce prikladáme nižšie Popis pracovnej pozície v anglickom jazyku:

The role: Advertising Operations Associate at Google (Dublin)

As an Advertising Operations Associate, you help the OSO team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers, or developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also bring experience in customer service, sales, marketing, or consulting. You will also have the opportunity to participate in the Online Media Associate Programme (OMAP). OMAP will, over 2.5 to 3 years, provide Googlers with the knowledge to develop their professional, leadership, and job-specific skills needed for their current role and future career across all areas of Google. In addition, OMAP participants will gain an overview of the online industry within which Google operates.

The area: Online Sales and Operations

The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organised, responsible – and able to work well in a fast-paced, team-oriented environment. All levels of applicants are encouraged to apply to join our rapidly growing team.

Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.

* Manage customer inquiries by phone, e-mail, and/or live chat.

* Collaborate with Specialists, Engineers, and Product team members on new feature development.

* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.

* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

 

Requirements:

* BA/BSc degree or equivalent with a strong academic record.

* Fluency in written and spoken English; fluency in the language of the market you will be supporting or more additional languages.

* Demonstrable experience in customer support, account management (direct and/or offline), marketing (product direct and/or offline), marketing project management, or consulting.

* Proven ability to manage multiple projects at a time while paying strict attention to detail.

 

EEA work authorisation is required for roles supporting EEA markets.

 

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